Our Treatment Only Care Plan sends out Monthly Flea, Tick and Three Monthly Worm treatment for your dog or cat. Packs are sent out every 3 months.

All you need to do is make a note on your calendar.

If you would like testing also, receive 10% discount on all inhouse parasite tests.

When you subscribe our dedicated Registered Veterinary Nurse (RVN) will contact you to confirm your pets details. 

We will take some information about your pet, including weight, and discuss the next steps. 

The following will then be scheduled and sent out to you:

• Year round Monthly Flea and Tick treatment posted every 3 months.
• Year round Three Monthly Worm treatment posted every 3 months.

Flea and Tick spot-on treatment to be applied every month. 

The products we use as standard for dogs and cats against fleas and ticks, contain Fipronil and S-Methoprene, the same as Frontline Combo.

Worm treatment is a a tablet form for dogs and a spot-on form for cats. In the unlikely event this product was on backorder from the supplier, an oral form may be supplied.

The products we use for dogs against worms contain febantel, pyrantel and praziquantel, the same as the market leader Drontal.

The product we currently use for cats against worms is a spot/on solution and contains emodepside and praziquantel, called Dronspot. 

In the unlikely event this product was on backorder from the supplier, an oral form may be supplied.

The subscription is done through the Stripe secure gateway by using your debit or credit card.

You can cancel at any time.

If you cancel your membership before your anniversary date, we will review your account and, where applicable, charge you retrospectively the full price of any products and services received during the course of your membership, minus any membership fees received to date.

If this happens you can let us know by emailing careplans@veterinary-parasitology.co.uk. This may  change the subscription to a lower or higher tier.

Terms and conditions of Care Plans by Veterinary-Parasitology and Home Delivery subscriptions

These are the Tcs and cs relevant to Care Plans. For General Tcs and Cs of Veterinary-Parasitology please visit Tcs and Cs

When taking out a Care Plan or Home Delivery subscription, you are accepting these terms and conditions. It is important to read them carefully, and please ask a member of staff if you have any queries.

1. The Care Plan is a rolling annual preventative healthcare programme. Home Delivery is a home delivery subscription service designed to make it easier to protect your pet from parasites. Neither Home Delivery nor Care Plans are insurance policies.

2. Your subscription constitutes an agreement between you and MR Vet Ltd (Veterinary-Parasitology). Membership and benefits are not transferable to another practice. 

3. Care Plan members will receive discounted products and services during the course of their membership including flea / worming / tick treatments, faecal parasite testing (including lungworm) and veterinary support. Full details of what is included are available from the practice.

4. When you take out your subscription, Veterinary-Parasitology will collect an initial payment by card or PayPal through the website. Subsequent payments are then collected via monthly Direct Debit.

5. Where your subscription includes delivery of parasiticides to your home via Home Delivery, you will receive your first and following Home Delivery packages by post.

6. We use Easy Direct Debits Limited to collect Direct Debits on our behalf, and your bank statements will show a payment to Easy Direct Debits. For the avoidance of doubt, your agreement is with MR Vet Ltd (Veterinary-Parasitology). Easy Direct Debits Limited merely provide support to the practice, which includes transferring your payments.

7. Unless you tell us you would prefer not to, you may receive text message reminders during the course of your subscription.

8. The monthly subscription fee for your pet will be determined by its species and weight.

9. Of course, you can still use our other services and purchase products outside the scope of your membership, and this will be charged in accordance with the practice’s normal fees, terms and conditions.

10. These terms and conditions should be read in conjunction with any additional information including, but not limited to, literature provided by the practice detailing what is included in your membership. That literature forms part of these terms and conditions.

11. Your responsibilities – you are responsible for following our vets’ and nurses’ guidance, and for ensuring you apply / administer your pet’s treatment to ensure they remain free of parasites.  

We will need to speak to you via appointments online we will setup at specific intervals so that we can check their health and renew their prescription. We will send you a reminder nearer the time. An initial online appointment about your pet’s health will be held initially, to ensure there are no unnecessary gaps in their protection against parasites. There is no additional charge for this appointment. 

12. Membership for each pet will renew automatically on the anniversary of the date that your pet’s subscription began, unless your vet advises that there should be a change in your pet’s treatment. 

13. We will tell you in advance, in writing, if there is to be a change in membership fees on your renewal date. We will always give you at least 30 days’ notice of any change in fees as a result of our annual review.

14. In between our annual fees review, your pet’s monthly fees may also change as your pet’s weight changes. A change in fees due to a change in weight will take effect as soon as is reasonably practical. This applies to both increases and decreases in weight.

15. Failed Direct Debit payments, eg because of a lack of available funds, cause a significant increase in administration costs for the practice. We reserve the right to charge an administration fee of £7.50 for each failed payment. This administration charge will be added to your account.

16. After a failed Direct Debit payment, we will re-present our payment request to your bank after 3-5 working days. 

17. If the second payment request also fails, a second administration charge may be added to your account. We will make a third and final payment request to your bank after a further 3-5 working days. If this payment request is unsuccessful your subscription will be cancelled automatically, and your pet will no longer receive the associated benefits or any discounts which have been applied.

18. If your subscription is cancelled automatically because of failed direct debits, your account will be reviewed and you will be charged the full price of any products or services received during the course of your subscription, minus any subscription payments received to date.

19. Ending our agreement / cancelling your membership:

• You may cancel your membership on your anniversary date (which is the anniversary of the date you joined) by giving us not less than two weeks’ notice.

• If you cancel your membership before your anniversary date, we will review your account and, where applicable, charge you retrospectively the full price of any products and services received during the course of your membership, minus any membership fees received to date.

• We may end our agreement by giving you written notice as outlined below.

20. Unpaid bills relating to your subscription fees or medicines dispensed will be handled in accordance with our standard terms and conditions (available on request) and may be referred to a third-party debt collection agency.

21. Notice: 

• With regard to this agreement, either party wishing to give notice to the other should do so in writing. 

• ‘In writing’ includes emails, letters sent by post, or delivered by hand. 

• When we write to you by post, we will use the address most recently provided.

• If you wish to write to us, please use the email address careplans@veterinary-parasitology.co.uk or send letters to Care Plans Veterinary-Parasitology, Unit M5B, Elms Farm Industrial Estate, Ullesthorpe Road, Bitteswell, Leicestershire, LE17 4LR

22. Should you ever have cause to complain about the service you receive, please follow the practice’s normal complaints procedure (available on request).

How we use your information

23. Easy Direct Debits Limited and MR Vet Ltd (Veterinary-Parasitology) will hold and use your personal data (as defined by UK data protection laws) for the purpose of administering your subscription. 

24. Both MR Vet Ltd (Veterinary-Parasitology) and Easy Direct Debits Ltd may record and monitor inbound and outbound telephone calls for training purposes. These calls may also be referred to in relation to any future queries.

25. We will take all reasonable precautions to ensure the security of your data. Your data will not be shared with anyone else unless there is a legal requirement for us to do so.

26. You have the right to see your personal data. If you have any queries about the data we hold, or how we use it, please write to either Veterinary-Parasitology, Unit M5B, Elms Farm Industrial Estate, Ullesthorpe Road, Bitteswell, Leicestershire, LE17 4LR or Easy Direct Debits Limited, 99 Holdenhurst Road, Bournemouth BH8 8DY.

Easy Direct Debits Limited is a company registered in England and Wales with company number 09633942 whose registered office is at Ebenezer House, 5a Poole Road, Bournemouth, BH2 5QJ

MR Vet Ltd is a limited company registered in England and Wales with company number 08909608 whose registered office is at , Unit M5B, Elms Farm Industrial Estate, Ullesthorpe Road, Bitteswell, Leicestershire, LE17 4LR.

Veterinary-Parasitology Terms and Conditions